Ross Optical Blog: The Latest News & Research

According to the results of our 2016 customer satisfaction survey, Ross Optical continues to excel in optical quality, technical support, and customer service, and other areas. We’ve recently added staff and made other efforts to improve, and we were pleased to see that 94% of customers gave us an overall rating of excellent or above average. 97% of customers rated us excellent or above average on the friendliness and helpfulness of our customer service team. See what customers have to say about us below, and scroll further to find our latest resources to help customers succeed.

We asked Lisa Yang, Chief Technology Officer at Ross Optical, to share a bit about how she got into the field of optics and the work she does now.

Do other optics suppliers think you’re weird for wanting large lenses? We don’t.

As more and more optical suppliers consolidate and streamline their businesses, few continue to carry large diameter lenses. This is problematic because large diameter optics remain critical for precision instruments such as telescopes and imagers.  

3 Reasons to Reverse Engineer

“Reverse engineering” is a term with a bad reputation. It calls to mind patent violations and expensive legal wranglings. There are legitimate situations, though, when a company might need to work backwards to design an optical component that matches the performance of a commercial item.

Minimizing supply chain risk is an important priority for companies that source optical components. Tight timelines and cost pressures mean that businesses can’t afford mistakes or missing parts. There are several ways to reduce your optical supply chain risk and ensure continued availability of optical components.

Thanks to our network of 21 optical manufacturing partners around the world, Ross Optical stocks a wide variety of standard and hard-to-find optics, including aspheres and micro lenses. What’s more, especially on multiples, we offer these components for 20-40% less than leading catalog prices.

As a registered ITAR supplier, Ross Optical and is carefully tracking ITAR changes and what they could mean to you and your optics supply chain.*

In previous posts we have offered advice on designing optical systems for ease of assembly, performance, and manufacturability. Incorporating cost considerations into optical design is another important part of the process. The topic of cost optimization could fill an entire course (like Rich Youngworth’s), but for starters, here are four critical design traps that will always increase your system cost.

We recently conducted a survey to learn more about how professionals in the optics industry are managing their supply chains. Respondents spanned a range of industries and roles, but a few similarities emerged.

Newton's Cradle: The end-user market impacts OEMs and vendors further up the supply chain.

Supply Chain Challenges

Being an original equipment manufacturer is a weighty responsibility. As an OEM you provide critical components for your customers’ products, and you never want to be the bottleneck that holds up production.

OEMs of optical products face special challenges. Optical elements require precision fabrication, which can entail a long lead time. Those lead times are compounded when a component requires custom optics. In such a situation it can become difficult to supply a customer’s needs consistently without ending up with an expensive inventory of unsold components.