With the completion of our 2024 customer service survey, Ross Optical is pleased to receive high marks once again for customer service, technical expertise, quality, and delivery.
Read More >
We are delighted to announce the successful conclusion of our 2023 customer service survey at Ross Optical, wherein we have once again received commendable ratings for various key metrics, including customer service, technical expertise, quality, and delivery.
Read More >
Summer 2023 HoursIn order to give our employees well-deserved time with their families this summer, our summer hours begin on Monday, June 5th, 2023. Regular business hours will resume on Tuesday, September 5th, 2023. Here's the schedule: Summer Hours: Begin: Monday, June 5th End: Thursday, August 31st Hours: Monday-Thursday, 6:00 am - 4:30 pm MDT Fridays: CLOSED No Friday shipments except in extreme emergencies. Holidays & InventoryIn addition, to continue to improve our services, we will have two weeks where there will be no shipments. So plan on placing upcoming orders by June 26th to ensure fast delivery! Closed for our annual holiday: Monday, July 3rd - Friday, July 7th Closed for physical inventory: Monday, July 10th through Thursday, July 13th (No shipments during this week, however our sales team is available during this week to assist you as needed) |
With the completion of our 2020 customer service survey, Ross Optical is pleased to once again receive high marks for customer service, technical expertise, quality, and delivery. This year, 100% of customers rated Ross above average or excellent!
With the completion of our 2019 customer service survey, Ross Optical is pleased to once again receive high marks for customer service, technical expertise, quality and delivery. This year, 94% of customers rated Ross above average or excellent!
El Paso, TX, July 9, 2019 Ross Optical Industries, Inc (Ross Optical), a provider of custom, precision engineered solutions for the optical market, announced today that it has been acquired by Precision Optics Corporation, Inc. (OTCQB: PEYE) (“Precision Optics”). Precision Optics is a leading designer and manufacturer of advanced optical instruments for the medical and defense industries.
Read More >
APOMA, the American Precision Optics Manufacturing Association, is a working group of top optical manufacturers throughout the United States. The organization shares and establishes best practices for optical fabrication and testing. It also provides a unified voice for promoting and advancing the optics industry on a national and international level. Optics is a constantly changing industry. Here are three new business challenges that stood out to us during a recent APOMA meeting.
Read More >
We just completed our 2018 customer survey, and Ross Optical once again received high marks for customer service, technical expertise, quality and delivery. On overall performance, 95% of customers rated Ross above-average or excellent.
Ross Optical today announced that it has successfully passed the surveillance audit against the ISO 9001:2015 Standard with no non-conformances. The audit was completed by Perry Johnson Registrars, Inc. This certification affords the company’s U.S. and international customers a globally recognized standard of quality assurance. Ross Optical achieved ISO 9001:2015 certification in January of 2018.
Read More >
