With the completion of our 2020 customer service survey, Ross Optical is pleased to once again receive high marks for customer service, technical expertise, quality, and delivery. This year, 100% of customers rated Ross above average or excellent!
2020 Survey: Ross Optical Meets Customer Service, Quality, and Delivery Needs
2019 Survey: Ross Optical Meets Customer Service, Quality, and Delivery Needs
With the completion of our 2019 customer service survey, Ross Optical is pleased to once again receive high marks for customer service, technical expertise, quality and delivery. This year, 94% of customers rated Ross above average or excellent!
Ross Optical Industries is Acquired by Precision Optics Corporation
El Paso, TX, July 9, 2019 Ross Optical Industries, Inc (Ross Optical), a provider of custom, precision engineered solutions for the optical market, announced today that it has been acquired by Precision Optics Corporation, Inc. (OTCQB: PEYE) (“Precision Optics”). Precision Optics is a leading designer and manufacturer of advanced optical instruments for the medical and defense industries.
Read More >Trends in Precision Optical Manufacturing
APOMA, the American Precision Optics Manufacturing Association, is a working group of top optical manufacturers throughout the United States. The organization shares and establishes best practices for optical fabrication and testing. It also provides a unified voice for promoting and advancing the optics industry on a national and international level. Optics is a constantly changing industry. Here are three new business challenges that stood out to us during a recent APOMA meeting.
Read More >2018 Survey: Ross Optical Continues to Meet Customer Service, Quality and Delivery Needs
We just completed our 2018 customer survey, and Ross Optical once again received high marks for customer service, technical expertise, quality and delivery. On overall performance, 95% of customers rated Ross above-average or excellent.
Ross Optical Announces Successful ISO 9001:2015 Surveillance Audit
Ross Optical today announced that it has successfully passed the surveillance audit against the ISO 9001:2015 Standard with no non-conformances. The audit was completed by Perry Johnson Registrars, Inc. This certification affords the company’s U.S. and international customers a globally recognized standard of quality assurance. Ross Optical achieved ISO 9001:2015 certification in January of 2018.
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