The Truth About Scratch and Dig

By David Aikens | Jan 8, 2020 10:00:00 AM

The following is shared Shared with permission of David Aikens, Savvy Optics:

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2019 Survey: Ross Optical Meets Customer Service, Quality, and Delivery Needs

By Chris Toomey | Nov 12, 2019 7:51:21 AM

With the completion of our 2019 customer service survey, Ross Optical is pleased to once again receive high marks for customer service, technical expertise, quality and delivery. This year, 94% of customers rated Ross above average or excellent!

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Top 3 Reasons for Long Lead Times in Optical Manufacturing: Part 1 in our Reducing Lead Time Series

By Damon Diehl | Apr 23, 2018 11:05:00 AM

Our series explains how Ross Optical can help you reduce lead time on your orders. This article will explain the three factors that most impact lead time for optical components:

  • Choice of materials
  • Method of fabrication
  • Method of testing

While these three factors impact any manufacturing process, they present unique challenges in optical manufacturing.

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2017 Survey: Ross Optical Continues to Meet Customer Service, Quality and Delivery Needs

By Ross Team | Nov 6, 2017 8:34:00 AM

Meeting Needs, By the Numbers

We just completed our 2017 customer survey, and Ross Optical once again received high marks for customer service, technical expertise, quality and delivery. On overall performance, 92% of customers rated Ross above average or excellent.

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Meet the Team: Erika Salayandia, Quality Manager

By Ross Team | May 24, 2017 9:00:00 AM

Erika has been with Ross Optical for 7 years. From our quality management system to our thorough optical inspection process, Erika helps ensure that our products meet customer requirements as well as our own high quality standards.

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The Constructive Ripple Effect of ITAR Compliance

By Ross Team | Apr 27, 2017 8:22:00 AM

Regardless of whether a business works directly or indirectly with the US government, it is critical to follow ITAR (International Traffic in Arms Regulations). As we noted in a previous article, ITAR is a moving target, and it is inarguably frustrating to keep abreast of the latest developments. That said, we have noticed that maintaining our ITAR compliance has had a "ripple effect" on other aspects of our business practices. Here are four indirect business improvements we have seen because of ITAR compliance.

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Optical Inspection Process: Ensuring the Best Parts Every Time

By Charlie Metzger | Mar 30, 2017 1:07:00 PM

Delivering on Quality

Ross is the premier source for high quality, hard-to-find optics. Far from being just a vendor, Ross Optical has the capability to polish optics to meet your requirements. We also offer a full range of optical coatings (from 250 to 2400 in-house), as well as assembly services for multi-element optical systems and subassemblies.

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Offshore Optics Sourcing: It Doesn’t Need To Be a Nightmare

By Charlie Metzger | Mar 9, 2017 9:02:00 AM


Do offshore vendors scare you? Time zones and languages! Shipping schedules and quality control! International Customs and ITAR regulations! Worrying about all of those factors can make you want to avoid offshore suppliers completely, regardless of cost benefits. Rather than hiding under a blanket and hoping these fears go away, maybe you just need someone to turn on a light. Offshore vendor management is one of Ross’s key services. Here’s how we make it work.

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Four Ways Quality Management Can Improve Your Precision Optics Program

By Damon Diehl | Jun 9, 2015 10:55:00 AM

ISO certification standards are tightening, particularly for manufacturers of medical devices. ISO certification audits can extend all the way up the supply chain. Choosing a medical OEM optics supplier that has a robust quality management system (QMS) in place makes these audits easier on your business. Here are four ways a disciplined approach can save you time, money, and frustration.

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