High-precision instruments often require larger optical lenses, specifically in the range of 100mm to 300mm in diameter, which are designed to manipulate and capture more light with exceptional accuracy, and are commonly used for applications like:

With over 13 years at Ross Optical Industries, Faviola Villegas has become a trusted expert in customer service. Starting in the production and receiving department, she gained invaluable product knowledge that she now leverages to help clients find tailored solutions. For the past decade, Faviola has been the go-to contact for customers, ensuring smooth communication, timely updates, and exceptional service.

With the completion of our 2024 customer service survey, Ross Optical is pleased to receive high marks once again for customer service, technical expertise, quality, and delivery. 

Sandra Ruiz is the heartbeat of our office operations. As Office Manager, Sandra plays a key role in ensuring everything runs smoothly—from coordinating logistics to supporting the team with a welcoming presence. Sandra's commitment to creating an organized, efficient, and positive workspace makes her an invaluable part of our company.

Erika joined Ross Optical in 2010. Starting in the Quality Department and then
transitioning into the role of Operations Manager showcases her adaptability and
expertise in ensuring quality and efficiency throughout the production process. Her roles
undoubtedly contribute to the company's success and reputation for excellence in the
industry.

Carlos Penalbert recently joined the Ross Team. With 20 years of optics and thin-film coating expertise, Carlos brings a wealth of experience specializing in thin film engineering, sales, and a passion for customer satisfaction.

Adriana Garcia joined Ross Optical in 2018. Initially joining the team to help in customer service and sales she has moved into the role of New Business and Digital Marketing Manager. We sat down with her and found out more about her background, her work at Ross, and what her favorite hobby is.

We are delighted to announce the successful conclusion of our 2023 customer service survey at Ross Optical, wherein we have once again received commendable ratings for various key metrics, including customer service, technical expertise, quality, and delivery.