For years, Ross Optical has been supplying catalog cylinders and optical cylinder sets to customers in laser diode, measurement instrumentation, and other industries. While cylinders are used in a broad range of applications, we are seeing the most recent demand for their use in line generators.
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Regardless of whether a business works directly or indirectly with the US government, it is critical to follow ITAR (International Traffic in Arms Regulations). As we noted in a previous article, ITAR is a moving target, and it is inarguably frustrating to keep abreast of the latest developments. That said, we have noticed that maintaining our ITAR compliance has had a "ripple effect" on other aspects of our business practices. Here are four indirect business improvements we have seen because of ITAR compliance.
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Sonia is the newest member of the Ross Optical team. Although she’s only been here a month, she has embraced her role in the customer service department, making sure that customers are well taken care of and that any issues they have are resolved quickly and completely.
As CTO at Ross Optical, Lisa Yang provides design and technical support services to customers. She designs and recommends lens systems, coatings, and mechanical systems that maximize performance and ensure customer satisfaction. In this interview, she shares insight from her current projects and experiences.
